Terms of Service

Agreement to Terms

These Terms of Service govern your use of the Kampot Leaf website and engagement with our services related to Cambodian tea sourcing, tourism experience development, and regional research. By accessing our website or using our services, you agree to these terms.

We've written these terms to be clear and straightforward, reflecting the same transparency we bring to our work with tea communities. If anything remains unclear, we encourage you to contact us before proceeding.

Service Provider Information

Using Our Services

Acceptable Use Policy

When using our website and services, you agree to:

• • Provide accurate information when contacting us or engaging our services
• • Use our website and services only for lawful purposes
• • Respect intellectual property rights in content and materials we provide
• • Maintain confidentiality of sensitive information shared during our collaboration
• • Treat community partners and local collaborators with respect

Prohibited Activities

You may not:

• • Attempt to gain unauthorized access to our systems or networks
• • Use automated systems to scrape or collect data from our website
• • Impersonate Kampot Leaf or misrepresent your relationship with us
• • Engage in activities that could harm our reputation or relationships with communities
• • Share proprietary information about sourcing locations, community contacts, or methodologies without permission

Service Access Requirements

Access to our website is provided on an "as available" basis. To use certain services, you may need to:

• • Have reached the age of majority in your jurisdiction
• • Provide accurate contact and business information
• • Meet specific requirements outlined in individual service agreements
• • Comply with all applicable laws and regulations in your jurisdiction

Service-Specific Terms

Wild Tea Sourcing Services

When engaging our tea sourcing services:

• • Harvest availability depends on seasonal factors and community participation
• • Quality and quantity may vary based on natural conditions
• • Pricing reflects fair compensation to community partners and sustainable practices
• • Specific terms will be outlined in individual sourcing agreements

Tourism Experience Development

For tourism program development services:

• • Program development timelines depend on scope and community coordination
• • Implementation requires your active participation and resource commitment
• • Final experiences must maintain cultural sensitivity and community benefit standards
• • Detailed project agreements will specify deliverables and responsibilities

Research Services

When commissioning research:

• • Research scope and methodology will be defined in project agreements
• • Findings reflect conditions at the time of research and may change
• • You may use research for internal decision-making but not redistribute without permission
• • We maintain independence in research methodology and reporting

Service Availability and Modifications

Website Uptime and Maintenance

We make reasonable efforts to ensure our website remains accessible, but:

• • Periodic maintenance may temporarily interrupt access
• • Technical issues beyond our control may affect availability
• • We do not guarantee uninterrupted access

Service Modifications

We may modify our services, pricing, or terms by:

• • Updating website content and features as needed
• • Adjusting service offerings based on community partnerships and market conditions
• • Providing advance notice of significant changes when possible
• • Honoring terms of existing service agreements during their duration

Geographic Restrictions

While our website is accessible globally, certain services may have geographic limitations based on our operational capacity, legal requirements, or community partnership locations. We will communicate any such limitations during initial consultations.

Intellectual Property

Our Content

All content on this website, including text, images, logos, and design elements, is owned by Kampot Leaf or licensed for our use. You may:

• • View and use website content for personal, non-commercial purposes
• • Share links to our content through social media or professional networks
• • Quote brief excerpts with proper attribution

You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

Client Materials

When you provide information or materials to us:

• • You retain ownership of your intellectual property
• • You grant us limited license to use materials as necessary to provide services
• • We maintain confidentiality according to our privacy policy and service agreements

Trademarks

"Kampot Leaf" and associated marks are trademarks owned by us. Use of our trademarks without permission is prohibited and may constitute trademark infringement.

Payment and Pricing

Pricing for our services is quoted in US dollars and may vary based on:

• • Project scope and complexity
• • Seasonal availability and community partnership factors
• • Travel or coordination requirements
• • Customization needs specific to your situation

Specific payment terms, including amounts, schedules, and methods, will be outlined in individual service agreements. We require payment in accordance with agreed terms before commencing or delivering services.

Prices displayed on our website represent starting points and may not reflect final project costs. We provide detailed quotes during consultation processes.

Termination of Service

We reserve the right to suspend or terminate access to our website or services if:

• • You violate these Terms of Service
• • Your actions risk harm to our community partnerships
• • Payment terms are not met as agreed
• • We determine continuation would be inappropriate

Individual service agreements may include specific termination provisions and notice requirements. We will make reasonable efforts to resolve concerns before termination when circumstances allow.

Disclaimers and Limitations

Our website and services are provided "as is" without warranties of any kind, either express or implied. While we work diligently to provide valuable services:

• • We do not guarantee specific outcomes or results from our services
• • Success depends on multiple factors, including your own efforts and external conditions
• • Information provided is based on current knowledge but may change
• • We are not liable for decisions you make based on information from our website or services

To the fullest extent permitted by law, we limit our liability for any damages arising from use of our website or services. Specific liability terms may be included in individual service agreements.

Changes to These Terms

We may update these Terms of Service to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice.

Your continued use of our website or services after changes take effect indicates acceptance of the updated terms. If you disagree with changes, please discontinue use and contact us to discuss any ongoing service agreements.

Governing Law and Disputes

These Terms of Service are governed by the laws of Cambodia. Any disputes arising from these terms or use of our services will be subject to the jurisdiction of Cambodian courts.

We encourage resolution of any concerns through direct communication before pursuing formal dispute processes. Most issues can be addressed through good-faith discussion.

If provisions of these terms are found unenforceable, remaining provisions continue in full effect. Our failure to enforce any provision does not waive our right to do so in the future.