Terms and Conditions

Legal Agreement

These Terms and Conditions constitute a binding legal agreement between you and Kampot Leaf. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or services.

These terms work together with our Privacy Policy, Terms of Service, and any specific service agreements you may enter into with us. They establish the legal foundation for our relationship and outline mutual obligations and expectations.

Legal Entity Information

User Obligations and Conduct

Legal Compliance

By using our website and services, you agree to:

• 1. Comply with all applicable local, national, and international laws and regulations
• 2. Ensure you have legal authority to enter into agreements on behalf of any organization you represent
• 3. Respect intellectual property rights, trade secrets, and confidential information
• 4. Abide by import/export regulations when sourcing tea or related products
• 5. Maintain appropriate business licenses and permits for your intended use of our services

Ethical Conduct Requirements

You commit to:

• 1. Treat community partners, local collaborators, and all individuals with respect and dignity
• 2. Support sustainable practices that benefit both tea production and environmental preservation
• 3. Honor cultural traditions and local customs when engaging with Cambodian tea communities
• 4. Avoid any actions that could exploit communities or undermine fair compensation practices
• 5. Refrain from making false or misleading claims about our services, community relationships, or tea origins

Information Accuracy

You are responsible for:

• 1. Providing accurate, complete, and current information when contacting us or engaging services
• 2. Updating us promptly if your contact information or circumstances change
• 3. Accurately representing your business needs, objectives, and capabilities
• 4. Not impersonating others or misrepresenting your identity or affiliations

Disclaimers and Liability Limitations

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties including:

• • Implied warranties of merchantability or fitness for a particular purpose
• • Warranties regarding accuracy, reliability, or completeness of information
• • Guarantees of uninterrupted or error-free website operation
• • Warranties regarding specific outcomes or results from our services

Limitation of Liability

To the maximum extent permitted by applicable law:

• 1. Kampot Leaf shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• 2. We are not responsible for losses arising from business interruption, lost profits, or loss of data
• 3. Our total liability for any claims related to our services shall not exceed the amount paid by you for those specific services
• 4. We are not liable for failures or delays caused by circumstances beyond our reasonable control

Exclusions from Liability

We are not responsible for:

• • Actions or omissions of third parties, including community partners or service providers
• • Natural events, seasonal variations, or environmental factors affecting tea harvests
• • Changes in laws, regulations, or political conditions that impact service delivery
• • Your failure to follow recommendations or implement services as discussed
• • Business decisions you make based on information provided through our services

Indemnification

You agree to indemnify, defend, and hold harmless Kampot Leaf, its directors, officers, employees, contractors, and agents from any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• 1. Your violation of these Terms and Conditions or applicable laws
• 2. Your misuse of our services or website
• 3. Your violation of any third-party rights, including intellectual property or privacy rights
• 4. Any content or information you submit through our website
• 5. Your interactions with community partners or other third parties facilitated through our services

This indemnification obligation survives termination of your use of our website or services.

Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:

• • Natural disasters, severe weather events, or environmental catastrophes
• • War, civil unrest, terrorism, or political instability
• • Pandemics, epidemics, or public health emergencies
• • Government actions, restrictions, or changes in law
• • Labor disputes, strikes, or significant supply chain disruptions
• • Technical failures or infrastructure problems beyond our control

In such events, affected obligations shall be suspended for the duration of the force majeure circumstances. We will make reasonable efforts to minimize impact and resume normal operations when possible.

Legal Framework and Dispute Resolution

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Cambodia, without regard to conflict of law principles. Any legal proceedings arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of Cambodia.

Dispute Resolution

We encourage resolution of disputes through the following process:

• 1. Initial Contact: Notify us in writing of the dispute with detailed explanation of concerns
• 2. Good Faith Negotiation: Allow 30 days for direct discussion and negotiation to resolve the matter
• 3. Mediation: If negotiation fails, consider mediation through a mutually agreed mediator
• 4. Legal Proceedings: Only pursue formal legal action if other methods prove unsuccessful

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, such provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary. All remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision in these Terms and Conditions shall not constitute a waiver of that right or provision. No waiver of any term shall be deemed a continuing waiver of such term or any other term.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Terms of Service, and any specific service agreements, constitute the entire agreement between you and Kampot Leaf regarding use of our website and services, superseding any prior agreements or understandings.

Age Restrictions and Requirements

Our services are intended for business professionals and individuals who have reached the age of majority in their jurisdiction. By using our website or services, you represent and warrant that:

• • You are at least 18 years of age or the age of majority in your jurisdiction, whichever is higher
• • You have the legal capacity to enter into binding agreements
• • If representing an organization, you have authority to bind that organization to these terms

Assignment and Transfer

You may not assign, transfer, or delegate any rights or obligations under these Terms and Conditions without our prior written consent. We reserve the right to assign or transfer our rights and obligations under these terms to any third party, including in connection with a merger, acquisition, reorganization, or sale of assets.

We will provide notice of any assignment that materially affects your rights under these terms.

Modifications to These Terms

We reserve the right to modify these Terms and Conditions at any time. When changes are made:

• • The "Last updated" date at the top of this page will be revised
• • Significant changes may be communicated through our website or direct notification
• • Continued use of our website or services after changes indicates acceptance
• • Existing service agreements remain governed by the terms in effect when they were signed

If you disagree with modified terms, you should discontinue use of our website and contact us regarding any ongoing service agreements.